Device Availability report

Review the availability of Private Devices and Local Devices over a selected date range, including each device’s offline history. Separate tabs display the results for Private Devices and Local Devices.

Availability

The Device Availability report is available to organization ADMINs.

Open the report

Select Analytics Reports, then Device Availability.

Use the report

Select a date range to review device availability during that period.

To filter by device, select one or more UDIDs from the UDID dropdown. This filters the Device Table and State History tables.

To export the report, select Export > Export report, then download it as CSV or PNG. Select Bookmark to save the report for later.

The Last synced indicator shows when the report data was last refreshed.

Understand the report

The Private Devices and Local Devices tabs contain the same information for their respective devices.

Summary metrics

Three values appear at the top of each tab:

  • Registered Devices: Number of registered devices.

  • Total Online Days: Total online time across the selected date range, including fractional days.

  • Availability %: Percentage of the selected date range during which devices were available.

The metric labels begin with Private or Local, depending on the selected tab.

Registered Over Time

Shows registered device counts across intervals within the selected date range.

Device Table

Shows availability information for individual devices, including their time in service, days online, and minutes offline.

Days Online shows online days as a fraction of the selected date range (for example, 0.16/7.00).

State History

Shows individual offline intervals for devices, including when each interval started and ended.

The State column identifies the reason or condition recorded for the interval: Offline, Offline (Unplugged), or No Network.