Create a Jira ticket

Learn how to create a Jira ticket directly from Session Explorer.

Before you start

You’ll need to verify that either Jira Cloud or Jira Data Center has been enabled for your organization.

Create a Jira ticket

In Kobiton, select Sessions then search for a session.

Search for sessions

Select a session.

A context of Session page in Kobiton portal

If you have not logged into Jira, select Jira Integration from Session Overview or Session Explorer.

The Jira Integration button in Session Overview

Log in as a Jira user, then authorize the Kobiton integration.

After logging in, select Jira ticket, then Create in Session Overview or Session Explorer.

Select Jira ticket and then Create in Session Overview

Fill out the Project, Issue Type, and Title. A link to the session and other session details are prepopulated in the Description.

Fill out required fields in the create ticket screen then select Create

You can choose to fill out the rest of the form, or leave it as is. When you’re finished, select Create.