Metadata for the device summary report The device summary report is a predefined report containing up-to-date data for all devices. For more information, see Use the device summary report. Service level ability (SLA) The service level ability (SLA) refers to the minimum number of available devices and the maximum number of offline devices at any given time. Select the pencil icon to change the SLA for the selected operating system (OS) version. ] Report fields OS version The device operating system version (OS version). Available Devices The total number of available devices, which includes devices with a status of online and utilizing. Online Devices The total number of online devices. Utilizing The total number of utilized devices. Offline Devices The total number of offline devices.