Limitations

Right now, there are some constraints for the ITA's usage that might require you to avoid to ensure the process of ITA. We known these will make you feel inconvenient and not have a good testing experience, but our team is working hard to free-up these limitations ASAP for providing a better ITA for you.

Current Unsupported Actions

Android

• Double Tap
• Double Home
• Pin / Zoom
• Take Screenshot
• Set location
• Set time-zone
• Device Softkey

iOS

• Copy & Paste (copy to clipboard)
• Virtual Keyboard
• Double Tap
• Double Home
• Pin / Zoom
• Take Screenshot
• Set location
• Set time-zone

Unsupported Application Types

• An application with dynamic content like news apps, shopping apps and gaming apps

  Note: Stay tuned! The dynamic content is on our roadmap 2020

• An application are required OTP bypass for the authorization

  Note: Stay tuned! The dynamic content is on our roadmap 2020

• A hybrid application

Some corner cases that might impact ITA performance

• Click very fast (Please take a waiting time about 3 seconds between 2 manual actions -> this will ensure the screen has loaded completely when you make another “click” action)
• Swipe on map
• Click outside the pop-up to close it (please use "Back" button in the manual toolbar to close the pop-up)
• Tap on text prediction on above the virtual keyboard
• Type text into number input only
• Type string that has length more than limit edit text

Current Supported Actions

Android

• Touch
• Swipe
• Virtual Keyboard (ASCII character)
• Physical keyboard
• Home (toolbar)
• Power (toolbar)
• Recent App (toolbar)
• Back (toolbar)

Note

The virtual keyboard might not work properly on the password field on the android < 7

iOS

• Touch
• Swipe
• Virtual Keyboard (ASCII character)
• Home (toolbar)
• Power (toolbar)
• Physical Keyboard

Note

There are some limitation on the iOS virtual keyboard like only support language English, does not support the language modification & the Emoji icon.