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Device management

  • What is Kobiton device management?

Kobiton device management allows you to use your own devices or your organization’s devices with Kobiton manual and automation testing. You are responsible for all telecommunications services (telephone, data, Internet, etc.) with respect to your devices. Kobiton is not responsible for data usage or any other charges between you and your service provider that you may incur while using your device during Kobiton testing.

  • What are organization devices?

Using the Kobiton Desktop App, if you are a user within an organization, devices plugged in by you and your organization appear as Organization Devices [Organization Name].

  • Which Kobiton subscription plans support the device management feature?

The Business subscription plan supports the device management feature.

  • How do the device slots work?

You can plug in any number of devices using the Kobiton Desktop app, but you can activate only the number of devices per the slots purchased.

  • Does Kobiton install any applications on my devices?

Yes, Kobiton must install applications on your devices to make your device available in the Kobiton service for manual/automation testing.

  • Does Kobiton collect my device information?

Yes, Kobiton collects device information such as device name, OS version, and UDID. Kobiton requires the unique identity of your devices to execute manual and automation tests on them.

  • Where can I get the log files for Kobiton Desktop app?

You can find Kobiton logs at /Users/{username}/Library/Application Support/Kobiton/logs (replace {username} with your real username)

  • What if my device is damaged (either a software or hardware issue) by using Kobiton device management?

You use your devices with Kobiton at your own risk. Kobiton cannot be held liable for any type of damage caused to your devices.

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