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Business subscription

Business users now have full control of their subscriptions via the following functions:

Upgrading your Business monthly subscription

Users can upgrade a Business monthly subscription by increasing/decreasing device minutes or device slots, or both.

Step 1: Click the Subscription menu (refer to 1) to access the subscription overview page.

1-step-1.png

Step 2: Click Update Plan (refer to 2 & 3) to see the details of the subscription.

Step 3: Adjust the device minutes or device slots, or both.

1-step-3.png

Note

  • For device minutes, users can increase or decrease the minutes, but the minimum value is 500 minutes.
  • For device slots, users can increase or decrease the device slots but the minimum value is 1 slot.
  • Users can either choose device minutes or device slots or both for their plan.

Step 4: The system will display a notification with details of the new subscription that lists the benefits as well as the effective date.

1-step-4.png

Step 5: Confirm the purchase.

1-step-5.png

Canceling your Business subscription

Step 1: Click the Subscription menu (refer to 1) to access the subscription overview page.

Step 2: Click Update Plan (refer to 2 & 3) to access the subscription details.

2-step-2.png

Step 3: Click Cancel Subscription.

2-step-3.png

Step 4: Confirm the cancellation.

2-step-4.png

Reactivating your canceled Business subscription

Step 1: Click the Subscription menu (refer to 1) to access the subscription overview page.

3-step-1.png

Step 2: Click Reactivate (refer to 2) to reactivate the subscription.

3-step-2.png

Upgrading from a Business monthly to a Business annual plan

Step 1: Click the Subscription menu (refer to 1) to access the subscription overview page.

Step 2: Click Upgrade (refer to 2) to access the subscription details.

4-step-2.png

Step 3: Customize your Business plan (refer to 3) and click Upgrade (refer to 4).

4-step-3.png

Step 4: Confirm the charge amount for upgrading to the Business annual plan.

4-step-4.png

Step 5: Once your upgrade to the Business annual plan is complete you will be re-directed to the Subscription overview page.

4-step-5.png

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